Campus eBookstore Inc.
Effective Date: January 1, 2026
Campus eBookstore Inc. (“CEI,” “we,” “us,” or “our”) is a Canadian-based company. We are committed to protecting personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
This Privacy Policy describes how we collect, use, disclose, retain, and safeguard personal information when you visit www.campusebookstore.com (the “Site”) or access digital course materials provided through an affiliated college or university.
1. Personal Information We Collect
1.1 Device and Usage Information
When you visit the Site, we automatically collect limited technical information, including:
- Browser type and version
- IP address
- Time zone
- Referring URLs and pages visited
- Date and time stamps
- Interaction data related to navigation and usage
This information is referred to as Device Information.
Technologies used include:
- Cookies – small data files placed on your device that may include an anonymous identifier
- Log files – which record system activity and access events
- Web beacons, tags, and pixels – used to understand site usage and performance
Information on managing cookies is available at http://www.allaboutcookies.org.
1.2 Order and Account Information
When you make or attempt to make a purchase, or access institution-provided digital materials, CEI may collect:
- Name
- Email address
- Billing address
- Phone number
- Institutional affiliation or identifier (where applicable)
This information is referred to as Order Information.
Payment Processing
CEI does not store or process payment card information. Payment transactions are securely processed by Worldline (formerly Bambora) and are subject to that provider’s privacy and security policies:
https://worldline.com/en/compliancy/privacy
1.3 Definition of Personal Information
For purposes of this Privacy Policy, Personal Information includes both Device Information and Order Information as described above.
2. How We Use Personal Information
CEI uses Personal Information only for purposes that a reasonable person would consider appropriate in the circumstances, including to:
- Provide and administer access to digital course materials
- Process transactions and deliver purchase confirmations
- Communicate with users regarding access, orders, or support inquiries
- Verify institutional eligibility where applicable
- Detect and prevent fraud, misuse, or security incidents
- Maintain system integrity and performance
- Improve the functionality and reliability of the Site
- Meet contractual and legal obligations
CEI does not sell Personal Information.
3. Disclosure of Personal Information
CEI discloses Personal Information only as necessary to operate the service and meet legal or contractual obligations.
Personal Information may be shared with:
3.1 Colleges and Universities
Limited information may be shared with the affiliated post-secondary institution solely for purposes such as:
- Verifying access eligibility
- Supporting delivery of required academic materials
- Facilitating technical or administrative support
3.2 Service Providers
CEI may engage third-party service providers that support our operations (such as hosting, payment processing, analytics, or customer support). These providers are contractually required to:
- Use Personal Information only for authorized purposes
- Maintain appropriate security safeguards
- Comply with applicable Canadian privacy laws
3.3 Legal and Regulatory Requirements
CEI may disclose Personal Information where required to comply with applicable Canadian laws or lawful requests from regulatory or law enforcement authorities, or to protect the rights, safety, or property of CEI or others.
4. Data Storage and Security
All Personal Information collected by CEI is stored and processed in Canada.
CEI maintains administrative, technical, and physical safeguards appropriate to the sensitivity of the Personal Information under its control. These safeguards are designed to protect against unauthorized access, disclosure, alteration, or destruction and are consistent with industry standards commonly expected of higher-education service providers.
5. Data Retention
CEI retains Personal Information only for as long as necessary to:
- Fulfill the purposes for which it was collected
- Meet contractual, legal, accounting, or audit requirements
Upon request, and subject to applicable retention obligations, CEI will delete or anonymize Personal Information.
6. Individual Rights
In accordance with PIPEDA, individuals have the right to:
- Request access to their Personal Information
- Request correction of inaccurate or incomplete information
- Withdraw consent, subject to legal or contractual restrictions
Requests may be submitted using the contact information provided below.
7. Do Not Track
CEI does not alter its data collection practices in response to browser “Do Not Track” signals.
8. Minors
CEI’s services are intended for use in post-secondary education environments. CEI does not knowingly collect Personal Information from children under the age of 13. Access by minors may occur where permitted by an affiliated educational institution and applicable Canadian law.
9. Changes to This Privacy Policy
CEI may update this Privacy Policy from time to time to reflect changes in legal requirements, operational practices, or service offerings. Updates will be posted on the Site with a revised effective date.
10. Contact Information
If you have questions about this Privacy Policy or CEI’s privacy practices, or wish to exercise your rights, please contact:
Campus eBookstore Inc.
Email: support@campusebookstore.com