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Confrontation Management: Improve Performance and Maintain Relationships

Confrontation Management: Improve Performance and Maintain Relationships
Author: Sam Miller
Price: $30.00
ISBN-10: 147584932X
ISBN-13: 9781475849325
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Delivery: BibliU Reader
Duration: Lifetime

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Description

The ability to successfully confront an employee AND maintain a quality relationship is a skill impediment for many school leaders. Confrontation Management is a practical framework to help any leader plan and facilitate a confrontational conversation. The reader will learn how to:



    • Appropriately beginning a confrontational conversation
    • How to invite employees into a conversation and avoid a “top-down” meeting
    • Common tactics used by employees to torpedo a meeting
    • Successfully pivoting a conversation from issues or concerns to solutions
    • Ending a conversation with a plan and on a positive note


Confrontation Management is the ultimate guide to making sure that confrontation is facilitated effectively and the school leader’s relationship with staff continues to result in a positive school culture.