Business and Professional Writing is a book that practices what it preaches. The authors deliver direct, engaging guidance on workplace communication with a friendly, no-nonsense approach. The book provides realistic examples and practical strategies to ensure clarity, concision, courtesy, correctness, and positivity in every message. 

The text offers guidelines and templates for business correspondence, reports, promotional materials, job searching, and oral presentations, and covers style, editing, document design, information security, and ethics. Exercises guide students through the process of creating and revising each genre, and helpful tips, reminders, and suggested resources appear throughout.